Lean Frontiers: Are they differences in getting middle management on board from getting executive management support?
Are there differences in getting middle management from executive management on board for 1) developing the lean enterprise and 2) direct engagement on their part? What are the differences, if any?
Posted on 9 mai 2015
Archives by Tag 'selfcompetencies'
Michael Balle

Michael Ballé: Evaluate efforts to improve performance indicators and develop self-competencies

By Michael Balle, co-author of The Gold Mine and The Lean Manager - Last updated: samedi, décembre 17, 2011
What an interesting question! And difficult to answer, as every organization has its own traditions and practices on the topic. If we’re talking evaluation and not incentive, the one thing I’ve learned the hard way in lean transformations is that you can’t simply focus on results because you’ll tend to give the hardest projects to some of your best guys. If a hospital evaluates its obstetricians on complications at childbirth, it will unwittingly punish the top specialist that gets all the hard cases. Results on key indicators are nonetheless important. What we tend to do first is to separate financials from ...

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