Lean Frontiers: Are they differences in getting middle management on board from getting executive management support?
Are there differences in getting middle management from executive management on board for 1) developing the lean enterprise and 2) direct engagement on their part? What are the differences, if any?
Posted on May 9, 2015
Archives by Tag 'gemba'
Michael Balle

Michael Ballé: Go to the gemba to learn to learn

By Michael Balle, co-author of The Gold Mine and The Lean Manager - Last updated: Monday, April 6, 2015
Can we talk about behavior without talking about intent first? Mainstream management theory was born out of applying bureaucratic behavior (in the noblest sense) to business. Bureaucracy was a XIXth century effort to balancer aristocratic behavior (my every whim has to be obeyed, or else...) with rational behavior: a hierarchy of goals pursued by a hierarchy of actions. A manager in the food chain gets instructions from higher up, figures out how to carry out these instructions in his or her local conditions, and issues instructions for his subordinates. Information makes its way back up to the top through reports ...

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Michael Balle

Michael Ballé: The company learns as long as the CEO learns at the gemba by supporting kaizen

By Michael Balle, co-author of The Gold Mine and The Lean Manager - Last updated: Sunday, July 22, 2012
The CEO of a construction company once told me that the day he was bored with the gemba, he’d better sell the firm. This, from a CEO who has more than quadrupled the value of his company in the past five years. This CEO has figured out that the company continues to learn as long as he continues to learn, and the gemba is where true fact-based learning happens. Senior management has a disproportionate impact on the firm because of its role modeling role. Chris Argyris, the influential organizational theorist that formulated “double-loop” learning pointed out the distinction between “espoused theory” ...

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Jeff Liker

Jeff Liker: A Lean Leader strengthens the business by developing people through coaching process improvement at the gemba

By Jeff Liker, - Last updated: Saturday, March 3, 2012
A Lean Leader strengthens the business by developing people through coaching process improvement at the gemba. When we think of a traditional leader with adjectives like charismatic, decisive, visionary, inspiring, tough, bold, and transformational.  This is a western interpretation of the leader as the individual who changes the game, turns the company around, makes the tough decisions, and gets results, results, results.  When we see results, and especially when we see a turnaround in the performance of a company, it is the CEO who gets interviewed and talked about.  It is understandable that Western leaders have big egos since they are ...

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Pascal Dennis

Pascal Dennis: Excellence books hit the spot but miss the gemba

By Pascal Dennis, - Last updated: Monday, July 11, 2011
In my view, the "Excellence" authors basically got it right.  (I continue to refer to them.) But the "Excellence" books are (necessarily) academic. The Lean movement has brought these ideas into the messy world of practice -- a great and continuing contribution. Imagine a messy changeover kaizen in an Indiana stamping plant.  The team stands glaring at you with their arms crossed. Can we cut changeover time in half?  Can we teach these jokers how to sustain & make further improvements? Our revered and scary gemba -- where the proverbial rubber hits the road... Best regards, Pascal
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