Lean Frontiers: Are they differences in getting middle management on board from getting executive management support?
Are there differences in getting middle management from executive management on board for 1) developing the lean enterprise and 2) direct engagement on their part? What are the differences, if any?
Posted on May 9, 2015
Archives by Tag 'Daniel'
Daniel Markovitz

Daniel Markovitz: Start by identifying a specific problem to solve

By Daniel Markovitz, - Last updated: Wednesday, February 5, 2014
Start with lean by identifying a specific problem to solve — preferably one that has a serious impact on the company’s ability to serve its customers. One company I know that has made incredible strides started its journey with the president (upon seeing their D/C filled to the ceiling with unshipped goods), setting a corporate goal for same-day shipment of orders. Once a problem has been identified, I believe that introducing the A3 as a tool to solve that problem is a great way to start. Doing an A3 correctly necessitates going to the gemba; engaging in conversation; showing respect; ...

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Jeff Liker

Daniel T Jones: Lean and Productivity

By Jeff Liker, - Last updated: Wednesday, February 6, 2013
Let me add another perspective to the excellent posts by my Lean Edge colleagues. For me the lean approach to productivity is distinguished by a wider as well as a deeper perspective, reaching beyond the shop or department to the whole value stream, ideally all the way from raw materials to the end consumer. This engages everyone in thinking about customer value and how their work contributes to delivering that. But we are missing a trick if we just look inwards as lean folk often do at the metrics and actions that improve the quality and physical productivity of internal processes. ...

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Jeff Liker

Daniel T Jones: Why is lean in sales so hard?

By Jeff Liker, - Last updated: Thursday, December 20, 2012
I have struggled with this question ever since we compared the striking differences between car distribution in Japan, Europe and North America in the “Dealing with Customers” chapter of The Machine that Changed the World. I spent the next decade researching every aspect of car distribution in the International Car Distribution Programme (www.icdp.net) and helping the grocery retailer Tesco to pioneer lean in grocery distribution and sales. My colleague Dave Brunt spent time as the lean champion at the Porsche sales company in the UK and has more recently had considerable success in coaching lean dealers across the world, based ...

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Daniel Markovitz

Daniel Markovitz: Nemawashi is more than just lobbying

By Daniel Markovitz, - Last updated: Thursday, August 16, 2012
Lobbying (and yes, I’m thinking cynically of what happens on K Street in Washington), is an attempt by a small group to influence policy for the benefit of that group. The welfare of the larger institution is secondary to the welfare of the sub-group. Moreover, lobbying isn’t a learning exercise: opposing or alternative views aren’t incorporated into the lobbyist’s position. Nemawashi is also designed to influence policy, of course. But there are several significant contrasts to lobbying. First, the welfare of the larger group is a real consideration. Second, nemawashi is a dialogue, not a monologue — it’s a discussion in ...

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