Lean Frontiers: Are they differences in getting middle management on board from getting executive management support?
Are there differences in getting middle management from executive management on board for 1) developing the lean enterprise and 2) direct engagement on their part? What are the differences, if any?
Posted on May 9, 2015
Archives by Tag 'Bullying'
Mike Rother

Mike Rother: Can You Teach Lean without Bullying People?

By Mike Rother, - Last updated: Monday, January 4, 2010
Question:  Can you teach the lean ideal of respecting people without actually bullying them? It depends on what you mean by respecting people and by bullying. Toyota lists the five principles that underlie its managerial approach and business methods as Challenge, Kaizen (improvement), Genchi Genbutsu (go and see), Respect, and Teamwork. Interestingly, outside of Toyota lots has been written about the last four, but the principle that Toyota lists first -- Challenge -- has been overlooked. Yet based on my research, what Toyota is doing is very much about challenge, which can be defined as "a test of one's abilities or resources in a demanding but stimulating ...

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Sandrine Olivencia

Tom Ehrenfeld: Can you teach the lean ideal of respecting people without actually bullying them?

By Sandrine Olivencia, - Last updated: Wednesday, December 23, 2009
From a distance, lean looks like such a nice, humanistic improvement approach—one that treats people with respect and generates knowledge from the ground up. That’s all well and good, but the practice of teaching, and doing, lean invariably involves conflict, frustration, and, to be honest, what seems like a fair amount of bullying from superiors to prod their employees to “get it.” Isn’t the reality of doing lean far more frustrating and conflicted than one would think? How do you get people on board in a meaningful way? How do you teach the gospel of respecting people without bullying them ...

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