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Pascal Dennis

Pascal Dennis: Excellence books hit the spot but miss the gemba

By Pascal Dennis, - Last updated: lundi, juillet 11, 2011 - Save & Share - Leave a comment

In my view, the “Excellence” authors basically got it right.  (I continue to
refer to them.)

But the “Excellence” books are (necessarily) academic.

The Lean movement has brought these ideas into the messy world of practice
— a great and continuing contribution.

Imagine a messy changeover kaizen in an Indiana stamping plant.  The team
stands glaring at you with their arms crossed.

Can we cut changeover time in half?  Can we teach these jokers how to
sustain & make further improvements?

Our revered and scary gemba — where the proverbial rubber hits the road…

Best regards,


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