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Jean Cunningham

Jean Cunningham: Learn lean and have fun!

By Jean Cunningham, - Last updated: Friday, May 27, 2011 - Save & Share - Leave a comment

Any change takes thought leaders and when others see great results they
will follow.   Unfortunately we often do not know what to look for in
terms of results, or we are too far from the action to see results other
than in a report out or meeting notes.

Another risk is having the initial launching efforts so diffused that
there is activity all over, but no real point of focus to demonstrate
success.

The third risk is when the efforts for change are lead by a charismatic
leader who has some success and then is promoted or leaves the company,
and the standards for day to day improvement is lacking.

So, the question becomes what to do about it…
1. Select some small number of process metrics with complementary outcome
metrics to be able to take the temperature of the impact. (Process metric
example:  batch size reduction   Outcome metric: lead time reduction)
2. Involve people outside of the process as kaizen event team members.
(CFO or Cost Manager on a ShopFloor flow improvement event)
3. Select at least one pilot area and concentrate efforts there until you
have measurable success. (A specific product or a specific process flow
like material from selection, procurement through payment)
4. Complement breakthrough process change (kaizen events) with managing
for daily improvement. (Something that anyone or any leader can utilize
regardless of what everyone else is doing. Starting every meeting with
what have we improved since the last time we met….instead of how much
did we make last week.)

Learn lean and have fun!

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