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Peter Handlinger

Peter Handlinger: Set the expectation every one must train others

By Peter Handlinger, - Last updated: Monday, August 4, 2014 - Save & Share - Leave a comment
Other than having a good look at the practice of recruitment and
succession planning criteria it is assumed that this person is already in
the position. Clearly incompetence is not going to benefit the business
or, in the longer term, the incumbent so the short answer is clear -
remove.

But before this process is establish it might be an idea to go back to
basics and have a look at these measures (I know they are as old as the
hills but still very relevant):
1. Can't do
2.  Can do under supervision
3. Can do on own
4. Can train others
It would be useful to set as a standard / expectation that the incumbent
must be able to train others. By doing so you are forcing the person to
take an active part in propagating the ideals and practice of lean. This
forces the incumbent to not just do the 'job' but to do 'job + kaizen'.
Anyone who has trained will understand that this is far from passive and
also affords the leader/manager to make a meaningful evaluation of
performance.
If not up to standard then the only way is for due process to be
instituted - with honourable intent and abiding by local regulations.
Peter

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