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How does lean deal with sheer incompetence?

By , - Last updated: vendredi, août 1, 2014 - Save & Share - Leave a comment

“I understand “respect” and I agree that, as managers, we never listen enough to people nor spend enough time on their development – the point is well taken. But what do you do about sheer incompetence? People who don’t do the job, aren’t open to listen to anything and become defensive or passive aggressive any time you try to address an issue with them.”

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