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Joel Stanwood

Joel Stanwood: How can lean be sustained across a decentralized group geographically spread out?

By Joel Stanwood, - Last updated: Friday, June 28, 2013 - Save & Share - Leave a comment

A consumer-facing made-to-order manufacturing company has a significant service presence (sales associates, designers, customer service reps, logistics associates, installers) distributed across a wide geography in a somewhat decentralized organization structure. Each of the groups listed above is run by a different functional head. Sustaining Lean gains in a single plant is challenging enough — doing so across several dozen groups spread across North America is tougher still. What advice do you have for the managers of this company?

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