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Sandrine Olivencia

Tom Ehrenfeld: Can you teach the lean ideal of respecting people without actually bullying them?

By Sandrine Olivencia, - Last updated: mercredi, décembre 23, 2009 - Save & Share - Leave a comment

From a distance, lean looks like such a nice, humanistic improvement approach—one that treats people with respect and generates knowledge from the ground up. That’s all well and good, but the practice of teaching, and doing, lean invariably involves conflict, frustration, and, to be honest, what seems like a fair amount of bullying from superiors to prod their employees to “get it.” Isn’t the reality of doing lean far more frustrating and conflicted than one would think? How do you get people on board in a meaningful way? How do you teach the gospel of respecting people without bullying them in practice?

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